FlyTrips & Holidays LTD  ·  128 City Road, London, EC1V 2NX

Privacy Policy

Last updated: 1 January 2025

1. Who We Are

FlyTrips & Holidays LTD, registered in England and Wales, operates as FlyTrips & Holidays at 128 City Road, London, EC1V 2NX. We are the data controller for personal information we collect through this website.

2. Information We Collect

We collect personal information you provide when making a booking or enquiry, including: name, contact details (email, phone), passport information, payment details, and travel preferences. We also collect technical data (IP address, browser type, pages visited) through cookies.

3. How We Use Your Information

We use your information to: process your booking, communicate about your travel, comply with airline and border requirements, send relevant marketing communications (with consent), and improve our website and services.

4. Sharing Your Information

We share necessary information with airlines, hotels, and other travel service providers to fulfil your booking. We do not sell your personal data to third parties. We may share data with regulatory authorities if required by law.

5. Data Retention

We retain booking records for 7 years to comply with financial regulations. Marketing preferences are held until you withdraw consent. Technical data is held for 26 months.

6. Your Rights

Under UK GDPR you have the right to: access your data, correct inaccurate data, request deletion, object to processing, and data portability. To exercise any right, contact us at info@flytripsnholidays.co.uk.

7. Cookies

We use essential cookies for site functionality and analytics cookies (with consent) to improve our service. You can manage cookie preferences through your browser settings.

8. Contact

For privacy queries: info@flytripsnholidays.co.uk or write to us at 128 City Road, London, EC1V 2NX.